Srota: The Origin
Refund Policy
Eligibility for Refunds
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Refunds are applicable only for items that are damaged, defective, or not as described.
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To qualify, you must report the issue within 7 days of receiving the product by emailing anjani1897@gmail.com with your order details and supporting images.
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Refunds are not applicable for items that are damaged due to misuse or improper handling.
Refund Process
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Once your refund request is approved, we will process the refund to your original payment method within 7-10 business days.
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If the product needs to be returned, we will provide return instructions. Return shipping costs may be covered based on the situation.
Non-Refundable Items
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Customized or personalized items.
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Items purchased during clearance sales or special promotions.
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Any item without original packaging or proof of purchase.
For further assistance, feel free to contact us at anjani1897@gmail.com.